Receiving Goods and Delivery, if the Item is in Stock

If the item is available in our warehouse and we have received your payment, our employee will contact you within one working day to confirm that the order is ready for pickup at our store or inform you that the order has been assembled and will be handed over to the courier service, depending on the method of receiving the item you have chosen.

Receiving Goods from the Supplier, if the Item is Not in Stock

Standard delivery from suppliers to our warehouse usually takes an average of 3-10 days. The delivery time depends on both the location of the supplier's warehouse and the weight and volume of the ordered item. If, for any reason, the delivery of the ordered item takes longer than planned, we will contact you and inform you about it.

Express Delivery from the Supplier's Warehouse to Our Warehouse

Most suppliers offer this option. By sending the item via DHL, UPS, FEDEX, or another courier service, delivery to our warehouse is provided within 2 working days, but in practice, it often happens on the next working day. This is an additional paid service, which needs to be clarified before placing an order, as the delivery costs depend on the weight of the items, and the delivery time starts from the day and time of placing the order.

Delivery of Goods by Courier to Your Desired Address

The courier will deliver your order to your desired address within 1-3 working days. Most often, delivery takes place on the next working day after the order is handed over to the courier service. On the day when the order is handed over to the courier, you will receive a confirmation email from us.

Delivery of Goods to "Omniva" Parcel machine

When placing an order, the customer specifies the most convenient parcel machine address for receiving the shipment. Once the order is assembled, packed, and handed over to the courier service, you will receive a notification via email. As soon as the shipment is available in your chosen parcel machine, you will receive an SMS with the code required to pick up the shipment.

Receiving Goods at the Store

Pickup of the order at the store is free of charge - you are welcome to visit us at Dzelzavas iela 120M in Riga, where customers are provided with free parking. Working time: Monday - Thursday: 9:00-18:00 Friday: 9:00-17:00 Before going to the store to pick up the order, please wait for the confirmation email that the item is ready for pickup.

Shipments Outside Latvia

You will be able to see the delivery costs and methods when placing the order by selecting the respective country for receiving the shipment.